Voistore IP COMPACT :: Scaleable and advanced recording solution.
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Web-based interface |
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Advanced voice compression |
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Fast search and retrieval |
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Rock-solid reliability |
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Support for Circuit switched and IP Voice |
Voistore IP COMPACT is a scaleable and advanced recording solutions for corporate applications and contact centres. IP COMPACT provides continuous, high quality digital recording and network archiving for IP Telephony solutions from a wide range of IP-PBX vendors. Voistore IP COMPACT features. |
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Voistore IP COMPACT Features:
True web based interface
Voistore IP COMPACT is a new-generation, expandable call recorder with a true web based interface. Because they are designed to be fully network compatible you can configure, control and retrieve calls at will from the desktop via the Internet as well as the LAN. They even support ‘Real-time’ monitoring from multiple workstations.
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Advanced voice compression
Voistore Compact utilises the latest G.723.1 compression algorithm offering outstanding sound quality together with extremely high compression rates of just 6.3bps. By recording the RTP signal, Voistore IP solutions are able to record all VoIP protocols.
Voice files compressed using the G.723.1 algorithm are typically 5 times smaller than the equivalent recording stored using conventional ADPCM encoding.
For instance, 70GB of hard disk capacity would be enough to record as much as 25,000 hours. |
Fast search and retrieval
The low-bandwidth audio streaming technology means that recordings are delivered extremely quickly, minimising the risk of network bottlenecks. The advanced design lets you search, retrieve and playback calls with impressive simplicity and speed. Searches can be made across the network or the Internet with multiple recorders using channel and agent ID.
Comprehensive Integration
Voistore IP COMPACT integrates via CTI and other interface ports such as V.24/ SMDR and JTAPI to a wide range of IP-PBXs and ACDs.
Call archiving and audit trail
Voistore IP COMPACT and IP LIVE are supplied with a DVD-RAM drive for archiving and an audit trail is provided. This can easily be expanded to include Juke Box or networked Storage Server backup. |
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Easy to access a call
Voistore IP COMPACT saves call information in a central database, which is easily searched using the web browser interface. This capitalises on the existing, familiar IT infrastructure to give virtually instant call playback from any authorised PC. Access is controlled via password-protected user accounts. A located call can be saved simply for e-mailing or manipulation using an industry standard voice file editor. The save format can be selected as either the universal standard WAV or, for minimum file size, using the compressed WMA format.
Call Recording Solutions
To see full range of call recording solutions visit the Call Recording Product Index. |
